It is our goal to ensure our clients are completely confident in us and have peace of mind knowing their investment will be maintained regularly and repaired efficiently. MIS is proud of its superior service within the industry and hopes you will be too. We offer customized Service Agreements to our clients as well as a 24/7 Service Call Support.
We use an electronic service database to record each action taken to resolve a client’s need. This database is dispatched to our professional engineering team for monitoring and handling. We examine, address, and resolve every issue you may encounter from a service concern to a PM.
With MIS, you can rely on us to have designed our business model to support yours. Unlike other service providers, MIS performs the routine preventative maintenance on your system to fit your schedule. MIS would never expect a customer to replace scanning time with an MIS routine maintenance; our goal is to provide you with the tools to increase your revenue and further your business.
AdvantageVision is a unique program that provides a measurable value to you. The program creates efficiencies through 24/7 web access to real-time reports.
Accurate records of all technical and service reports are accessible. Through AdvantageVision, you can manage and view service tickets to JCAHO meetings or inspections. Receive an instant report, as desired. Robust data, obtainable from each system can be used to identify trends and prevent inefficiencies. In addition, you can customize reports, view labor hours, and inspect part modality. JCAHO maintained per OEM specs, PMs performed, and service reports are readily available.